Welcome to my new blog. I’ve joined the joined up world at last…

I am not particularly technical yet I work in technology (enterprise software to be precise).

 I have run an internal blog at my place of work for a couple of years and then I realised that there was nothing private in it so why not share my thoughts with the world?  So one of my colleagues, Denis who is technically far superior to me, helped me set up this blog and here goes.

Watch this space for random thoughts at the uncomfortable intersection of customer service, business process, efficiency and IT.

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