What is Rogue IT?

In another sneak preview from the Blue Prism Rogue IT survey, respondents working in enterprise IT were asked what they considered to be “Rogue IT”.

I thought it would be fun to put it into a league table.  Again there were some results that I found surprising, for example the relatively high number who thought complex Excel spreadsheets were Rogue.  I would have expected more people to consider locally written VB scripts as rogue.  I also might have expected more IT people to put SaaS in the Rogue category but I guess that probably boils down to whether the SaaS is being used with the knowledge and consent of IT.

So here is the Rogue’s Gallery League Table with the percentage of “votes” for each one.

1.   100%   Vendor App installed without IT knowledge.
2.     83%   Installing personal software
3.     56%   Locally written scripts in VB or other language
4.     50%   Local Access Databases
5.     39%   Complex Excel Spreadsheets
6.    39%  Using SaaS solutions e.g. Salesforce.com and Google Apps
7.     28%   Macros in Word/Excel/Terminal emulators

3 Responses to “What is Rogue IT?”

  1. nix Says:

    1. 100% Vendor App installed without IT knowledge.
    2. 83% Installing personal software

    I wonder why there is a 17% difference between item 1 & 2? Does it lead to confunsion because we use vendor XYZ so local help desk thinks the app should be supported when it isn’t.

    3. 56% Locally written scripts in VB or other language

    The tools are on the users systems; but as a user, we shouldn’t use them. There is more to life than just cutting and pasting. I am curious to the rational.

    4. 50% Local Access Databases

    Curious about the rational. Technically, DB should be backed up and stored on the server. I have worked at numerous companies on both sides of the fence. But as a user; the allotment of storage space is something like 10 megs at most companies. User cannot typically store DB’s on servers with the space alloted. Great follow up question, how much space is given to users. On a related note: I have been told at previous companies 10 megs is the limit but there are exceptions. Somehow I was never consider an exception; nor anyone of my co-workers. Kind of funny chastising stopped after quoting DB size. 🙂

    5. 39% Complex Excel Spreadsheets

    Why another great follow up question.

    6. 39% Using SaaS solutions e.g. Salesforce.com and Google Apps.

    Why? Security concerns? Another great follow up. I would agree personally with the security aspect on this particular issue.

    7. 28% Macros in Word/Excel/Terminal emulators
    Why?

    PS: Great survey, I would just love to see the rational behind the decisions.

  2. Alastair Bathgate Says:

    Yes interesting observations, Nix.

    I suspect that the 17% difference was down to a Vendor App being a business tool, whereas personal software is for personal use. I can see why the former is a larger threat since it is much more likely to be interacting with the organisation’s data.

    On Access, I figured it might be the software that’s the problem. I’ve seen many Access databases start off as small local idea and end up with way too many users causing speed and stability issues. Migrating to MSS or whatever is tough and it’s generally easier to start from scratch giving IT an “urgent” project they never knew existed.

    On the other points, we may well repeat the survey next year to look at trends and its always wise to learn from the answers and reassess what questions should be asked. This survey was done on a purely point and click basis with virtually no room for providing rationale behind decisions. It would be nice to know for sure, but sadly it’s difficult to gain people’s participation for more than a few minutes to complete any survey.

    Look out for more results from the survey shortly…putting the results above in context will provide further insights.

  3. WorkForceInABox.com » Blog Archive » The CIO change request dilemma Says:

    […] result of not allowing business staff room to find their own solutions, is that they will do so anyway.  Users have been allowed to run riot with Excel and (in some cases), Access (ugh…), […]

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