http://www.workforceinabox.com/2008/03/17/is-it-just-the-newest-profession/ Using technology to drive efficient customer service Thu, 04 Dec 2008 20:42:05 +0000 http://wordpress.org/?v=2.6.3 http://www.workforceinabox.com/2008/03/17/is-it-just-the-newest-profession/#comment-484 WorkForceInABox.com » Blog Archive » Misunderstanding the CIO role Wed, 19 Mar 2008 13:15:36 +0000 http://www.workforceinabox.com/2008/03/17/is-it-just-the-newest-profession/#comment-484 [...] WorkForceInABox.com Using technology to drive efficient customer service « Is IT just the newest profession? [...] [...] WorkForceInABox.com Using technology to drive efficient customer service « Is IT just the newest profession? [...]

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