In these days of austerity, and if you read the Daily Mail, it is all too easy to believe that the public sector is over-populated with plodders who lack the initiative to find ways to save costs whilst maintaining, or even improving, services.
My experience, based on working with many NHS trusts, is that this sector is rife with innovation. In the post-NPfIT era, IT directors are grasping the nettle and really making a difference. A good recent example is University Hospitals Birmingham (UHB) in their use of Blue Prism to attack new process areas that using traditional IT tools, could not be economically automated.
Steve Chilton, IT Director at UHB, explains his motives in this ComputerWorldUK article.