Archive for November 2nd, 2012

The next BPO offshore destination? Robotistan…

Friday, November 2nd, 2012

Analyst firm, Horses for Sources, who are driving most of the adventurous thought leadership in the global outsourcing industry, have taken a look at Blue Prism and made their views public on their lively and provocative blog.

In a humourous post, James Slaby argues that robots will drive down processing costs for BPOs and reduce the need to offshore for cost saving reasons. If you get the automation strategy right the economics are “jaw-dropping”.

“Outsourcing has always been about people, process and technology. Scratch that. It’s about process and technology, with people an optional extra…..” – Read the rest of the blog post here.