Little fun story from a customer: A global fund manager. The automation team were up against time deadlines (no pun intended) to automate a “Deceased Notifications” process, on behalf of the UK Legals team. It was delivered bang on time, putting it live in mid January. So impressed and grateful were the ladies in the legal department after the first week of operation that one of them made this cake.
Archive for January, 2013
Last week’s Economist ran an Outsourcing and Offshoring Special Report which contained an article titled Rise of the Software Machines. Mentioned alongside Blue Prism was IPSoft which caught my eye because complementary to Blue Prism’s back office focus, they are creating front office robots, that actually speak to customers. And more than that, they use autonomics to learn how to communicate in context. The website is worth a read, especially if you are a mathematics geek.